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REP27 · Article 27 · Turkey

KVKK · VERBIS · Article 27 GDPR

Turkish companies and the EU: two systems, two representatives.

Turkey has its own data protection law, its own registry and its own idea of a representative, and none of it satisfies the Union. At the same time the customs union removes tariffs on most industrial goods, which leads exporters to assume they are treated as insiders. For data protection and product safety they are not: a Turkish company that sells to consumers in the Union is a third-country company, and it needs someone established inside the Union to answer for it.

KVKKVERBISArticle 27Article 16 GPSRCustoms unionIstanbulİzmir

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VERBIS and Article 27 are not the same thing

Turkish VERBIS registration compared with the Article 27 GDPR representative
Turkish VERBIS registration compared with the Article 27 GDPR representative

Both involve a registry entry and a representative, which is exactly why they get confused. One is filed with the Turkish authority and governs processing in Turkey; the other is a private written designation with an entity established in the Union, published in your privacy notice.

What a Turkish exporter needs on the EU side

The obligations a Turkish company takes on when selling to consumers in the Union
The obligations a Turkish company takes on when selling to consumers in the Union
The customs union is the most common misunderstanding we are asked about. It removes tariffs on industrial goods. It does not make a Turkish company established in the Union, and establishment is what Article 27 and Article 16 turn on.

Which Turkish businesses are caught

BusinessArticle 27 GDPRArticle 16 GPSR
Textile exporter selling on Amazon.de under its own brandYesYes
Furniture maker shipping direct to EU consumers from BursaYesYes
Software house serving EU clients as a processorYes, processors designate tooNo
Manufacturer selling FOB to an EU importer onlyUsually noNo, the importer is the operator
Hotel group marketing to EU travellers onlineYesNo
Jewellery seller on Etsy shipping to GermanyYesYes

The fourth row is the honest exemption: if a European importer buys from you and places the goods on the market under its own name, that importer carries the product obligations. Everything else on this list ends with a designation.

How KVKK and the GDPR differ where it matters

Territory

KVKK governs processing connected to Turkey. The GDPR reaches you because your customers are in the Union, wherever your servers and staff are.

The registry

VERBIS is a public registry of controllers. The GDPR has no equivalent registry: the record of processing activities is held by you and by your representative, and produced on request.

The representative

A Turkish local representative answers to the Turkish authority. An Article 27 representative answers to European supervisory authorities and to data subjects.

Adequacy

Turkey does not hold an adequacy decision from the Commission. That affects transfers and contract terms, and does not change the duty to designate.

Getting it in place

  1. One form

    Company details from the Ticaret Sicil registration, a signatory able to bind the company, and a short description of what you process and for whom.

  2. Designation signed within 24 hours

    Europe Services, SE in Prague, active since 2018, covering data subjects in all 27 Member States and the EEA.

  3. The privacy notice paragraph

    Article 13(1)(a) wording in Turkish and in the languages of your European markets, ready to paste.

  4. Article 30 records

    Held by the representative and made available to authorities, which is the part first-time clients have never prepared.

  5. Add the product side if you ship goods

    The Article 16 responsible person, named on the label and in the marketplace fields, on the same invoice and the same renewal date.

What European buyers ask Turkish suppliers for

Beyond the law, there is procurement. European retailers and distributors have standardised the questions, and a supplier who answers them quickly wins the shelf.

QuestionWhat they want to seeWhere it comes from
Who is your EU representative?A signed designation and a verifiable certificateArticle 27 GDPR
Who is named on the product?An EU-established operator on the labelArticle 16 GPSR
Where is your technical file?Held and producible within daysProduct legislation
How do you handle a recall?A written procedure and a contact pointMarket surveillance rules
Who answers a consumer in German?A desk that operates in the market languagesPractice, not text

These five answers are what separates a supplier that is asked for a quote from one that is asked for a container. Two of them we provide directly and the other three we tell you how to prepare.

The order of work for a Turkish exporter

  1. Decide who sells to the consumer

    If a European importer does, most obligations sit with them. If you do, they sit with you. Everything else follows from this line.

  2. Fix what blocks revenue first

    Marketplace fields, which means the Article 16 responsible person. Listings come back the same day.

  3. Then the data side

    The Article 27 designation and the privacy notice paragraph, because that is where the fines live.

  4. Then the packaging registers

    Country by country, through a specialised EPR provider. Not us, and we say so before you ask.

  5. Keep one renewal date

    Designations lapse quietly. One invoice and one expiry keeps them from drifting apart.

Common Turkish structures and what they mean

The legal analysis turns on one question: who is established in the Union and who decides. These are the structures we meet and the answer for each.

StructureWho designatesNote
Turkish company selling direct to EU consumersThe Turkish companyThe standard case, both regimes apply
Turkish company with a European sales officeDepends on who is the controllerIf the EU entity decides purposes and means, Article 27 does not apply to it
Turkish manufacturer, EU importer buys FOBThe importer, for productsData duties may still reach you if you market to consumers directly
Group with a Dutch or German holdingThe operating entity that sellsHolding structures do not create establishment for the seller
Turkish marketplace seller on EU platformsThe sellerPlatforms enforce this before any authority does

What we hold on your behalf

The designation

Signed by Europe Services, SE, dated and countersigned, with a certificate carrying a verification code your European clients can check.

The Article 30 record

The record of processing activities, held and produced to authorities on request. Almost no first-time client arrives with one.

The request log

Every enquiry from a data subject or an authority, with dates, answers and what was forwarded to you.

The product file, if you take the GPSR plan

Declaration of conformity and technical documentation kept available for ten years.

Signing an Article 27 designation for a company established in Turkey
Signing an Article 27 designation for a company established in Turkey
European supervisory authority that may address the representative of a Turkish exporter

Questions we are actually asked

Does VERBIS registration satisfy Article 27?

No. VERBIS is a Turkish registry filed with the Turkish authority. Article 27 requires a written designation with an entity established in the Union, published in your privacy notice.

Does the customs union exempt Turkish companies?

No. It removes tariffs on most industrial goods. Establishment in the Union is what Article 27 and Article 16 turn on, and a customs union does not create it.

Is Turkey covered by an adequacy decision?

No. That concerns transfers of personal data and contract terms. It has never affected the duty to designate a representative.

We already have a local representative in Turkey. Is that enough?

Not for the Union. A Turkish representative answers to the Turkish authority; European supervisory authorities need a contact point established inside the Union.

Do processors have to designate as well?

Yes. A Turkish software house or agency processing on behalf of EU clients designates on the same terms as a controller.

We sell only to European importers, not to consumers. Do we need it?

Often not. If the EU importer places the goods on the market under its own name, it carries the product obligations, and Article 3(2) may not reach you for data either.

Which Member State should the designation name?

One where your data subjects are. Within that group the choice is yours; ours is the Czech Republic, which covers all 27 and the EEA from a single mandate.

Do we need the GPSR responsible person too?

If you ship physical consumer goods to the Union, yes. It is a separate regulation, and it is the one that blocks marketplace listings first.

What does it cost?

From €290 a year for the Article 27 representative alone, €890 for the plan covering both roles.

Will the paperwork be in Turkish?

The designation is issued in English, with the privacy notice paragraph supplied in Turkish and in your market languages. Requests are answered in eight languages.

Does an Istanbul office of a European group change anything?

If the European entity is the controller and is established in the Union, Article 27 does not apply to it. Analyse who decides purposes and means before assuming either way.

How do European authorities contact us?

Through the representative, in addition to or instead of you. Requests are logged and forwarded the same working day.

Does it reduce our liability?

No. Article 27(5) keeps proceedings possible against the controller or processor directly. Anyone promising otherwise is selling something the regulation does not allow.

What if we sell only on Turkish marketplaces?

Then the Union is not reached and Article 27 does not apply. It applies when you offer goods or services to people in the Union or monitor their behaviour.

How long does it take?

Within 24 hours of a completed form: signed designation, certificate with a verification code, and the wording for your privacy notice.

Can we move an existing designation from another provider?

Yes, at the switch price. The new designation is signed, the notice updated the same day, and the old arrangement terminated afterwards so there is no gap.

Related: the Article 27 test in four questions · what the EEA adds

Designated in the Union within 24 hours

Europe Services, SE in Prague as your Article 27 representative across all 27 Member States and the EEA, with a verifiable certificate and the privacy notice wording in Turkish.

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