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Market surveillance officers assessing which products fall under the GPSR

REP27 · GPSR · Scope

Regulation (EU) 2023/988 · articles 2 and 3 · scope

Which products fall under the GPSR.

The General Product Safety Regulation is not another sector rule. It is the net underneath all of them: it applies to consumer products wherever no specific legislation covers the risk, and it applies alongside sector legislation for risks that legislation does not address. That double role is why the scope question is asked so often and answered so badly. This page works through it in the order the regulation itself uses, and names the cases where the answer surprises people.

Consumer productsSecond-handOnline salesSpare partsFree samplesRefurbished

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Inside and outside, at a glance

Products inside the General Product Safety Regulation and products governed by sector legislation
Products inside the General Product Safety Regulation and products governed by sector legislation

The left column is where most online sellers live. The right column is not a list of exemptions from safety law: those products are regulated more heavily, not less, by rules written for them specifically.

The four questions, in the regulation's own order

The order in which the GPSR decides whether it applies to a product
The order in which the GPSR decides whether it applies to a product
  1. Is it a consumer product?

    Article 3 defines it as any item intended for consumers or likely, under reasonably foreseeable conditions, to be used by them even if not intended for them. A professional tool sold on a consumer marketplace is caught by the second limb.

  2. Does sector legislation cover it?

    Toys, electrical equipment, machinery, cosmetics, personal protective equipment and others have their own directives. Where those apply, they govern the risks they address.

  3. Does a risk remain uncovered?

    Article 2(1) keeps the GPSR applicable to aspects and risks not covered by the sector rule. A CE-marked toy still falls under the GPSR for anything the Toy Safety Directive does not deal with.

  4. Is it placed on the EU market?

    Made available for the first time in the Union, in the course of a commercial activity, whether or not against payment. A single parcel from outside the Union counts.

The cases people get wrong

SituationIn scope?Why
Second-hand goods sold by a businessYesArticle 2 covers used, repaired and reconditioned products, unless supplied as antiques or as items to be repaired before use, and told so
Free samples and promotional giftsYesMaking available does not require payment
Spare parts sold separately to consumersYesThey are consumer products in their own right
Purely digital productsNoNo physical item is placed on the market; the DSA and consumer law apply instead
A physical item bundled with a digital serviceYesThe item is assessed as a product, including the safety of connected features
Products sold only to businessesNoUnless they are reasonably likely to end up with consumers, which is the usual complication
Custom and handmade itemsYesVolume is irrelevant; a single handmade candle sold to a consumer is a consumer product
AntiquesNoExplicitly excluded, provided they are supplied as such
The most expensive misunderstanding on this page is the last row of the middle block: "we only sell B2B" holds only when the product realistically stays with businesses. Selling the same reference on a consumer marketplace defeats it immediately.

What being in scope actually obliges you to do

Scope is not the interesting part on its own. This is what follows from it, and it is the same for a candle and for a laptop stand.

An economic operator in the Union

Article 16: a manufacturer, importer, authorised representative or fulfilment service provider established in the Union, named on the product or its packaging.

A risk assessment

Written, proportionate to the product, kept in the technical documentation. For simple products this is short, but it has to exist.

Technical documentation for ten years

Held and made available to authorities on request. The representative keeps a copy so a request does not depend on finding a folder.

Traceability and recall capability

A batch or serial identifier, and a way to reach affected consumers if something goes wrong. Without the identifier, a recall takes the whole reference.

Where marketplaces draw their own line

Platforms do not apply the scope test; they apply a category test, which is broader and blunter. This is why sellers of items arguably outside the regulation still find their listings blocked.

  1. Category, not analysis

    If your item sits in a category the platform has flagged, the responsible person field becomes mandatory whatever the legal position of that specific product.

  2. No appeal on scope

    Arguing that your product is out of scope with a marketplace support agent has never once worked. Filling the field takes minutes; the argument takes weeks.

  3. Digital items get caught too

    Etsy sellers of digital downloads have seen the fields appear. The regulation does not cover them, the platform's category logic does.

  4. The label is still yours

    Filling the marketplace field does not put the details on the product, which is what an inspector opens the box to find.

Scope over time: when the obligation starts and ends

Scope is not only about the product, it is about the moment. These are the points where sellers assume the duty has not started yet, or has already finished.

MomentAre you obliged?Why
Stock sitting in an EU warehouse, unsoldNot yetMaking available happens on supply, so there is still time to regularise
The first consumer orderYesThat is the placing on the market of that unit
Listing published but nothing soldEffectively yesMarketplaces require the fields before the offer goes live
Product discontinued last yearYes, for ten yearsDocumentation and recall capability survive the end of sales
Company ceases tradingObligations do not transfer by themselvesAuthorities pursue the operator named on the product
The fourth row is the one that surprises people: withdrawing a reference from sale does not close the file. If a unit sold in 2026 causes harm in 2031, the documentation is expected to still exist.

How to record your own scope decision

When you decide a product is outside the regulation, that decision is itself a compliance artefact. Written down properly it takes ten minutes and settles an inspection; taken in someone's head it is indistinguishable from having ignored the question.

  1. Name the product and its intended user

    One line. If consumers are foreseeable users even though you sell to businesses, say so and explain why they are not.

  2. Identify the sector legislation you relied on

    Cite the directive or regulation by number. "It is CE marked" is not a citation.

  3. List the risks that legislation covers

    And, explicitly, the ones it does not, because those stay with the GPSR.

  4. Date it and keep it

    With the technical documentation, for the same ten years. A dated decision made before the sale reads very differently from one written after a complaint.

Working through the scope of the General Product Safety Regulation product by product
Working through the scope of the General Product Safety Regulation product by product
Request desk answering a market surveillance authority about a product's scope

Questions we are actually asked

Is my product in scope if it already has a CE mark?

Usually yes, in part. Sector legislation governs the risks it addresses, and the GPSR continues to apply to aspects and risks that legislation does not cover.

Do second-hand goods fall under the GPSR?

Yes, when supplied in the course of a business. Used, repaired and reconditioned products are covered. Antiques and products supplied explicitly as needing repair before use are not.

What about free samples?

In scope. Making a product available on the market does not require payment, so promotional items and samples are treated like any other supply.

Are digital products covered?

No physical item, no product safety obligation under this regulation. Marketplaces may still ask for the fields, because their category rules are broader than the law.

We sell only to other businesses. Are we out?

Only if consumers are not reasonably likely to end up with the item. Selling the same reference through a consumer channel removes the argument.

Are spare parts in scope?

Sold separately to consumers, yes: they are consumer products themselves. Fitted into a finished product, the finished product's obligations govern.

Does the GPSR apply to food or supplements?

No. Food, feed, live plants and animals are excluded and covered by their own legislation, which is stricter rather than lighter.

What about medical devices and medicines?

Excluded from the GPSR and governed by the MDR, IVDR or pharmaceutical legislation. Different authorities and a different kind of representative.

Do handmade or one-off items count?

Yes. There is no volume threshold. A single handmade item sold to a consumer in the Union is a consumer product placed on the market.

Is a product in scope if it ships direct from outside the EU?

Yes. That parcel is the first making available in the Union, which is why direct-shipping sellers need an EU-established operator more urgently than anyone.

Does refurbishment change who is responsible?

Substantial modification makes the modifier the manufacturer for the modified aspects. Simple cleaning and testing does not.

What is the difference between scope and the responsible person duty?

Scope decides whether the regulation applies. Article 16 then decides who must be named and reachable inside the Union. A product can be in scope while you have nobody named, which is the situation marketplaces detect.

Do I need a risk assessment for a simple product?

Yes, proportionate to the product. For a plain textile item it can be a page; the requirement is that it exists and sits in the technical documentation.

How long must documentation be kept?

Ten years from the moment the product is placed on the market, available to authorities on request.

Can REP27 tell me whether a specific product is in scope?

We give you the analysis and the operator; we are not a testing laboratory and we do not issue CE certificates. Where sector testing is required, that is a laboratory's job.

What happens the day an authority asks?

They write to the operator named on the product. We log the request, answer within the deadline and forward it to you the same working day, with the documentation we hold.

Related: what Article 16 requires · what goes on the label

In scope? Then someone in the Union has to be named

Europe Services, SE in Prague as your Article 16 responsible person, appointed within 24 hours, with the exact label wording and a certificate anyone can verify.

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