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REP27 · Already have one

Already have one

Changing representative is a two-line edit to your privacy notice.

You already have a designation. It costs too much, the desk answers slowly, or you cannot verify it without asking them. Moving is simpler than most people expect: Article 27 sets no notice period, no registration and no waiting time. The designation ends when you say so, and the new one starts the day it is signed.

Start the switch   Check your current notice first

What actually has to happen

Sign the new designation

Same form as any client: company details, who signs, a short description of your processing. Five minutes, and a person reviews it before we countersign.

Change two lines in your privacy notice

We generate the exact Article 13(1)(a) and 14(1)(a) wording in every language your site uses. You replace their name with ours. That is the entire public step.

Tell the outgoing representative

One email. They must stop acting for you and, under most contracts, refund the unused period or simply not renew. We give you the wording if you want it.

Move nothing else

No authority is notified, no register is updated, no number changes. Article 27 has no filing: the designation lives in your privacy notice and in the letter itself.

What you should ask before you leave

Can you verify their designation right now?

Ask them for a link that shows the current status. If the only proof is a PDF they emailed you in 2023, you have no way to know whether it is still in force — and neither has a regulator.

What happens on day 366?

Some providers renew silently at a higher price. Ours is the opposite: the second year costs less than the first.

How fast do requests reach you?

Ask for the log. Article 27(4) is about being reachable; a representative who forwards in two weeks has already burned half your response time.

Is there a fee per request?

Several providers charge per forwarded request or cap them. From our Standard plan there is no per-request fee and no cap.

What it costs to switch

You pay the loyalty price from the first year: €240 Base, €390 Standard, €690 Multi instead of €290, €490 and €890. It is the same price our existing clients pay at renewal, and it stays that way for as long as you stay.

€240Base
€390Standard
€690Multi

Prices exclude VAT. Customers established outside the EU pay no VAT at all. Nothing is published in your name until a person has approved the file, and if we cannot act as your representative we refund in full and tell you why in writing.

Start the switch

Questions from companies that are already covered

Do we have to wait for our current designation to expire?

No. Nothing in Article 27 requires it. You can hold two designations for a day or a month; what matters is that the one named in your privacy notice is real and reachable. Most companies switch the moment the new letter is signed.

Will a supervisory authority notice the change?

Only if they look at your privacy notice, which is where the designation lives. There is no register to update and no notification to file.

Our current provider says we are locked in for the year.

That is a contract question between you and them, not a GDPR question. Read the termination clause: most allow you to stop the renewal, and the unused period is a commercial matter. The designation itself you can end whenever you decide.

We are mid-way through a data subject request.

Tell us and we will take it over with the deadline already counted. Article 27(4) makes the representative a contact point; the obligation to answer stays with you either way.

Can you also handle GPSR and CE?

Yes, on the Multi plan: responsible person under Article 16 GPSR and authorised representative under Regulation (EU) 2019/1020, under one contract and one renewal date.