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London, seat of British companies that now need an EU representative

REP27 · Article 27 · UK companies

Brexit · Article 3(2) · UK controllers

EU representative for UK companies.

Until the end of 2020 a British company was inside the GDPR as a Member State company. Since 2021 it is a third country like any other: if it offers goods or services to people in the Union or monitors their behaviour, Article 27 applies and a representative established in the EU is required. Most UK companies discovered this through a customer questionnaire rather than a lawyer, which is why the gap is still so common five years later.

BrexitArticle 3(2)EU designationUK GDPRICOFrom €290

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What Brexit changed, line by line

How the Article 27 position changed for British companies after Brexit
How the Article 27 position changed for British companies after Brexit

The fourth row is the one that catches people: a designation made before 2021, or a privacy notice inherited from that era, describes a world that no longer exists.

Which British companies are caught

BusinessEU representative needed?Why
Ecommerce shipping to EU consumersYesOffering goods to people in the Union
SaaS with EU customersYesOffering services, usually with analytics on top
Agency processing for EU clientsYesProcessors designate on the same terms
UK-only retailer, no EU shippingNoArticle 3(2) is not engaged
Company with a real Dublin officeNo, if that entity is the controllerEstablishment in the Union
Charity fundraising in the EUYesNo exemption for the sector; only public authorities are exempt

The cost, honestly

What a UK company pays for EU coverage compared with using two providers
What a UK company pays for EU coverage compared with using two providers

If you only sell into the Union, you need the EU designation alone. The paired price matters when EU-established companies are also selling to your British customers, which is the mirror case we handle from the other side.

What a British company should fix, in order

  1. The designation

    Signed with an entity established in a Member State where your EU customers are. Ours is in Prague and covers all 27 plus the EEA.

  2. The privacy notice

    Article 13(1)(a) requires the identity of the representative. Most UK notices still list only a UK address and an ICO registration.

  3. The records

    Article 30 record held by the representative and available on request. Rarely prepared before it is asked for.

  4. The transfer wording

    Separate question from representation, but usually broken at the same time in the same document.

  5. The product side, if you ship goods

    Article 16 GPSR: an EU-established responsible person on the label. A UK address is refused by every marketplace.

What we hear from British clients

"Our ICO registration covers it"

It covers the UK regime. The Union has no equivalent registry and does not recognise that entry.

"We use EU standard clauses"

Those govern transfers of data. They say nothing about being reachable inside the Union.

"Our EU distributor handles it"

Only a signed designation with an EU-established entity creates a representative. A supply relationship does not.

"We are too small"

There is no threshold. A two-person company selling into Germany is in the same position as a large one.

The questionnaire that usually triggers this

Most British companies discover the gap when a European client sends a vendor assessment. These are the five lines that appear, and what closes each one.

Question on the formWhat closes it
"Are you established in the EEA?"An honest no, followed by the designation
"Who is your Article 27 representative?"Name, address and certificate with a verification code
"Where is this published?"A link to the paragraph in your privacy notice
"Who holds your Article 30 records?"The representative, produced on request
"Transfer mechanism for EU to UK data?"The UK adequacy decision, a separate point from representation
Answering all five in one email is usually the difference between a contract that moves and one that sits in review for a month.

What we hold for a British client

  1. The designation

    Signed by Europe Services, SE in Prague, covering all 27 Member States and the three EEA states.

  2. The certificate

    With a code your European clients can check without contacting you.

  3. The record of processing

    Held in the Union and produced to authorities on request, which is the part vendor forms probe hardest.

  4. The request log

    Dates, languages, what was forwarded and when. A defensible file rather than a mailbox.

  5. The UK side, if you want it

    REP27 LTD for EU-established companies selling to your British customers, on the same invoice.

The UK GDPR side, in the other direction

British companies ask about the mirror case constantly, usually because a European supplier has been asked for a UK representative and has come back confused. The rules are symmetrical.

CompanyNeeds an EU representativeNeeds a UK representative
UK company selling to EU consumersYesNo, it is established in the UK
German company selling to UK consumersNo, established in the UnionYes
US company selling to bothYesYes
UK company with a real Irish entity that contractsNot for that entityNo
UK company selling only domesticallyNoNo

Our two entities exist precisely because of this table: Europe Services, SE in Prague for the Union, REP27 LTD in Suffolk for the United Kingdom. They are separate designations with separate certificates, and any provider offering one document covering both is describing something that does not exist.

What changes if you also ship goods

A second obligation appears

Article 16 GPSR requires an economic operator established in the Union, named on the product itself.

Marketplaces enforce it first

Amazon, eBay and Etsy block EU listings without it, and a British address is refused in the country field.

The label is the evidence

Compliance in Seller Central does nothing for a parcel opened at the border with nothing printed on it.

The documentation follows

Technical file and risk assessment kept for ten years, held by the responsible person.

One provider, one renewal

Both designations on the same invoice with the same expiry, which is the only reliable way to stop one lapsing quietly.

What it costs together

€890 a year for the plan covering the Article 27 representative and the Article 16 responsible person.

What British companies ask after the designation

The document is the easy part. These four questions come up in the weeks that follow, and it is worth knowing the answers before they do.

  1. What do we tell customers?

    Publish the paragraph and nothing more. There is no obligation to explain the arrangement, and adding detail invites questions.

  2. What if a request arrives in French?

    It is answered in French. The desk operates in eight languages and forwards the substance to you in English.

  3. Do we still need the ICO fee?

    Yes, separately. UK registration and the EU designation are two unrelated obligations under two regimes.

  4. Can we mention it in tenders?

    Yes, and it helps. European buyers ask for it in vendor assessments, and a verifiable certificate shortens the review.

The short version for a British company

Brexit did not change what you do, it changed which side of the border you do it from. If your customers are in the Union and your company is not, Article 27 applies exactly as it applies to an American or a Chinese company, with no transitional relief and no size threshold. The designation costs €290 a year, is signed within 24 hours and covers all 27 Member States plus Iceland, Norway and Liechtenstein.

The three things worth doing this week: check whether your privacy notice still describes a pre-2021 world, ask whether anyone in the Union can currently receive a request on your behalf, and if you ship physical goods, look at whether a UK address is still printed where an EU one now belongs.

British company reviewing its Article 27 position after Brexit
British company reviewing its Article 27 position after Brexit
Signing an Article 27 designation for a company established in the United Kingdom

Questions we are actually asked

Do UK companies still need to comply with the GDPR?

With the EU GDPR, yes, where Article 3(2) reaches them. The UK GDPR applies separately to processing in the United Kingdom.

Does our old pre-Brexit designation still work?

It covers the Union, and it never covered the UK. If it was made with a UK entity, it does not work for the Union at all now.

Is the ICO registration relevant?

Not for Article 27. It is a UK fee and registry with no equivalent or recognition in the Union.

We ship only to Ireland. Same answer?

Yes. Ireland is a Member State, so Article 3(2) applies exactly as for Germany or France.

Do we need a representative in each EU country?

No. One designation covers all 27 Member States and the three EEA states.

What about Northern Ireland?

For data protection it follows the UK GDPR. Goods there follow a distinct arrangement; ask before assuming either answer.

Do EU companies need a UK representative from us?

Yes, and we provide it: REP27 LTD, company number 17385889, in Suffolk.

Can we name our Irish subsidiary?

If it is established in the Union and signs the designation, yes. Many groups do exactly this and never document it, which is the problem.

What does it cost?

€290 a year for the EU designation, €390 for the EU and UK pair, €240 on renewal.

How long does it take?

Signed within 24 hours of a completed form, with a certificate carrying a verification code.

Does adequacy for the UK change anything?

No. The adequacy decision concerns transfers of personal data to the UK. It does not remove Article 27 for a UK controller reaching people in the Union.

What if we sell physical products?

You also need an Article 16 GPSR responsible person established in the Union. A UK address is refused in every marketplace compliance field.

Who receives requests from EU customers?

The representative, at the address published in your privacy notice, in eight languages, forwarded to you the same working day.

Does this affect our UK staff data?

No. Employee data processed in the UK is a UK GDPR matter, unrelated to Article 27.

Can we do this ourselves with a Dutch mailbox?

No. The representative must be an entity that accepts the role in writing and answers. A mailbox is not a designation.

Is switching provider complicated?

No. A document exercise: new designation signed, notice updated the same day, previous arrangement terminated afterwards, no gap.

Related: holding both designations · what Brexit changed

Close the gap Brexit opened

An Article 27 designation with Europe Services, SE in Prague, signed within 24 hours, covering all 27 Member States and the EEA, with the privacy notice wording ready to publish.

See the plans