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EU representative under Article 27 GDPR for companies established in Malaysia

REP27 · EU representative · Malaysia

Article 27 GDPR · Malaysia

EU representative for Malaysia companies, signed in 24 hours.

If your company is established in Malaysia and you offer goods or services to people in the European Union — or you monitor their behaviour — Article 27 of the GDPR requires you to designate, in writing, a representative inside the Union. We are that representative: named in your privacy notice, reachable by all 27 supervisory authorities, and verifiable by anyone holding the code on your certificate.

€290Base — designation, certificate, live badge, 10 requests a year
€490Standard — unlimited requests, Article 30 records held, desk in 8 languages
€890Multi — Article 27 + GPSR responsible person + CE authorised representative

Get appointed in 24 hours   Check your privacy notice free

Why Malaysian companies fall under Article 27

The Personal Data Protection Act 2010, as amended in 2024, governs processing in Malaysia. It grants no exemption from Article 27 for companies whose customers are in the European Union.

27 authorities, no shelterWithout an establishment in the Union you are outside the one-stop-shop. There is no lead authority to negotiate with: any of the 27 whose residents you reach can open a file on its own.

Who typically needs it here

Electronics and semiconductor suppliers, palm oil and food exporters, regional SaaS, and shared service centres.

A euro price and EU delivery

Regulators read the site the way a customer would. Prices in euro, a shipping option to Ireland, a checkout in French: each one is evidence you envisaged the Union.

An app with European installs

Store listings available in EU countries, telemetry from European devices and accounts held by people in the Union all bring you inside Article 3(2).

A client who hands you EU data

As a processor you are caught in your own right. Your client's designation covers your client, never you.

Your regulator at home, and why it does not help here

The Personal Data Protection Act 2010, substantially amended in 2024 to add breach notification and data protection officers, governs processing in Malaysia. It grants no exemption from Article 27.

Who supervises you locally

the Personal Data Protection Department, JPDP. None of them can receive a request under Article 27(4) on your behalf, and none of them appears in your privacy notice for European purposes.

How EU customers reach you

Malaysian companies reach the Union through electronics and semiconductor supply, palm oil and food exports, regional SaaS, and shared service centres serving European group companies.

What actually changes

One designation, published in your notice, verifiable by anyone with the code. Requests logged and forwarded within two business days, with the GDPR deadline already counted for you.

What you receive

A named contact, not a mailbox

Article 27(4) asks for someone a regulator can address. You get an address in Prague, an inbox and a form, with a person behind them during European hours.

Proof a buyer can check alone

Enterprise procurement asks for evidence. A verifiable certificate answers it in one line instead of three rounds of email.

A designation letter that says what it is

Represented company, legal basis, territory, effective date, the processing you declared, both signatures. No template language hiding what was agreed.

Questions from Malaysian companies

We are a shared service centre processing for group companies in Europe. Does Article 27 apply?

Yes, if you fall under Article 3(2) as a processor. Group companies established in the Union do not cover you: the duty attaches to the entity outside it, even inside the same group.

The 2024 amendments introduced DPOs. Is that the same role?

No. A DPO sits inside your organisation. Article 27 wants a separate entity established in the Union, and EDPB guidance says one body cannot hold both roles for the same company.

We supply components, not consumer products. Are we caught?

If you process personal data of people in the Union — engineers, buyers, portal users — Article 3(2) can apply regardless of what you sell.

How fast can we be covered?

The designation letter and certificate are issued within 24 working hours of the form and payment, after a person reviews the file. Higher-risk sectors take up to five business days.

What does it cost, and what happens at renewal?

From €290 a year, billed annually in advance and renewing automatically until you cancel before the renewal date. No fee per request from the Standard plan up.

Are you our data protection officer?

No. Under EDPB guidance one entity cannot be both. We are the contact point under Article 27(4): we receive, log and forward, hold your Article 30 records, and never answer on the merits or give legal advice.

Cover your EU customers from Malaysia

Malaysian shared service centres are a recurring case: European group, Malaysian entity, and a duty that sits with the entity.

Free check first: we read your public privacy notice and tell you in ten seconds whether a representative is named. If one is, we say so and you close the tab.

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