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EU representative under Article 27 GDPR for companies established in Colombia

REP27 · EU representative · Colombia

Article 27 GDPR · Colombia

EU representative for Colombia companies, signed in 24 hours.

If your company is established in Colombia and you offer goods or services to people in the European Union — or you monitor their behaviour — Article 27 of the GDPR requires you to designate, in writing, a representative inside the Union. We are that representative: named in your privacy notice, reachable by all 27 supervisory authorities, and verifiable by anyone holding the code on your certificate.

€290Base — designation, certificate, live badge, 10 requests a year
€490Standard — unlimited requests, Article 30 records held, desk in 8 languages
€890Multi — Article 27 + GPSR responsible person + CE authorised representative

Get appointed in 24 hours   Check your privacy notice free

Why Colombian companies fall under Article 27

Law 1581 of 2012 and its decrees govern processing in Colombia. They grant no exemption from Article 27 for companies whose customers are in the European Union.

27 authorities, no shelterWithout an establishment in the Union you are outside the one-stop-shop. There is no lead authority to negotiate with: any of the 27 whose residents you reach can open a file on its own.

Who typically needs it here

BPO and contact centres handling European client data, coffee and flower exporters, fintech, and software houses serving Spain.

Any recurring European revenue

One sale might be occasional. A product that European customers can buy today, tomorrow and next month is not, and Article 27(2)(a) does not apply.

A European user base you did not plan for

Many files start with a product built for a home market that quietly acquired European users. Intent is not the test; the presence of the users is.

Being in someone else's supply chain

European controllers are audited on their processors. That is why the designation appears in questionnaires before it appears in enforcement.

Your regulator at home, and why it does not help here

Law 1581 of 2012 and its decrees govern processing in Colombia, with a national database register run by the SIC. It grants no exemption from Article 27.

Who supervises you locally

the Superintendencia de Industria y Comercio. None of them can receive a request under Article 27(4) on your behalf, and none of them appears in your privacy notice for European purposes.

How EU customers reach you

Colombian companies reach the Union through BPO and contact centres handling European client data, coffee and flower exports, fintech, and software houses serving Spain.

What actually changes

One designation, published in your notice, verifiable by anyone with the code. Requests logged and forwarded within two business days, with the GDPR deadline already counted for you.

What you receive

A named contact, not a mailbox

Article 27(4) asks for someone a regulator can address. You get an address in Prague, an inbox and a form, with a person behind them during European hours.

Proof a buyer can check alone

Enterprise procurement asks for evidence. A verifiable certificate answers it in one line instead of three rounds of email.

A designation letter that says what it is

Represented company, legal basis, territory, effective date, the processing you declared, both signatures. No template language hiding what was agreed.

Questions from Colombian companies

We only process on behalf of European clients. Whose duty is it?

Yours as a processor under Article 27, and separately your client's as controller. Buyers increasingly ask to see your designation during vendor onboarding, before the contract is signed.

We are registered in the RNBD. Does that help?

The Registro Nacional de Bases de Datos is Colombian and held by the SIC. Article 27 wants an entity established in the Union that European authorities can address.

Our contact centre agents handle EU customer calls. Does that count as processing?

Yes, and it is squarely within Article 3(2). Voice recordings, ticket notes and CRM entries about people in the Union are personal data processed by you.

How fast can we be covered?

The designation letter and certificate are issued within 24 working hours of the form and payment, after a person reviews the file. Higher-risk sectors take up to five business days.

What does it cost, and what happens at renewal?

From €290 a year, billed annually in advance and renewing automatically until you cancel before the renewal date. No fee per request from the Standard plan up.

Are you our data protection officer?

No. Under EDPB guidance one entity cannot be both. We are the contact point under Article 27(4): we receive, log and forward, hold your Article 30 records, and never answer on the merits or give legal advice.

Cover your EU customers from Colombia

Colombian BPOs are the clearest processor cases we see: European data, European deadlines, no European entity.

Free check first: we read your public privacy notice and tell you in ten seconds whether a representative is named. If one is, we say so and you close the tab.

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